Purchase policy:
Our webshop is ment for small business traders. All sales made are final. Payment is directly taken after confirming the order. Our team will inform you of availability of our stock. In case stock is not available (anymore), we can put the phones in backorder. Overall delivery time is approx. 3 weeks.

If you wish to receive bigger quantities and revised pricing, we encourage you to contact our sales team via sales@mobii.eu for the possibilities.

 

Repair policy:
On all devices sold on our website we offer 3 months warranty. Repairs have to be claimed via rma@mobii.eu. The repair number will be linked to your company details.

The shipping cost to our office is on your own cost. We do recommend to pack the items well and make sure sufficient packing material is used to prevent damage during transport. All other costs are covered by us, if the devices are within warranty.

Cases such as water damage, falling damage and various other incorrect consumer use can cause the the warranty to go void. Please contact our repair team first to check wether the warranty is void. If the warranty appears to be void, we can offer a repair on your own cost.

Is the device outside of the 3 months, but you'd like to get it repaired? We can offer you a repair service on our own cost. You can contact our repair team for full information and prices.